PROFESSIONAL SERVICES
Since its inception, Altron has provided Professional Services to a variety of Federal Agencies, including the Department of State, the Department of Homeland Security, and the Department of Justice. Core Professional Services include:
- Program Management
- Quality Assurance
- Logistics Management
- Mailroom Services
- Administrative Support
- Document Processing
- Financial Management
Altron currently has over 100 employees supporting the Department of State (DoS). We recruit, vet, and establish security clearances to ensure the highest caliber of professional support. Our record includes one of the lowest turnover rates for any professional employment sector. In fact, the average Altron employee supporting DoS has been with us for 10.4 years. Our dedicated, elite workforce is truly the secret to our customer service success.
Our DoS Passport Program support includes Continuous Process Improvement (CPI) for streamlined case management and efficiency. Technical support includes working to improve knowledge management (KM) practices, document transfer protocols, encryption practices, security analyses, and forensic research related to fraud and identity theft. Our personnel interact with people at multiple agencies at the Federal, State, and Local levels. A core component of our work is training a diverse workforce in high-volume facilities to ensure best practices and compliance with ever-evolving policies at DoS and other Federal Agencies.